SmartRoutes

See How Your Furniture Deliveries Compare

Get a free 1-page report showing where your delivery performance sits vs. similar UK & Irish fleets.

"We've cut our planning time by about 85% since we started using SmartRoutes"
Luke Rolfe, System Support & Product Owner — EZ Living Furniture

Get your benchmark in a few quick steps

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Does this sound like your delivery week?

  • check Routes get rebuilt multiple times during the day when plans change.
  • check Drivers keep ringing in asking what to do next.
  • check Customer service is constantly chasing transport for updates.
  • check You only hear about failed drops when the customer complains.
  • check Overtime creeps in even on "normal" weeks.
  • check One or two people hold all the routing knowledge in their heads.
  • check Peak weeks feel fragile, not scalable.
Delivery week challenges illustration

If three or more of these resonate, you're exactly who this benchmark is designed for.

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What you get from the benchmark

Tell us the basics

Tell us the basics

Share a few details about your furniture operation: deliveries per month, vehicles/depots, rough failed/late rate, and your role.

We compare you to peers

We compare you to peers

We benchmark you against UK & Irish furniture fleets with similar volume and fleet size, based on real delivery data and industry ranges.

You get a short, clear summary

You get a short, clear summary

We send you a 1-page view of where you sit today, where the biggest leaks are likely to be, and what "good" looks like for operations like yours.

Sample benchmark report

● Acme Furniture Ltd
Benchmark Report – April 2025
On-Time Delivery Rate
You: 71%
Top performers: 94%
Failed Delivery Rate
You: 18%
Top performers: 4%
Avg. Planning Time per Route
You: ~80 min
Top performers: ~12 min
Customer Contact Rate (WISMO)
You: 22%
Top performers: 6%

You get a concise snapshot of your delivery performance and the key areas for improvement.

Rather talk it through?

If you already know your delivery operation needs improvement, skip the benchmark and book a 15-minute call with one of our furniture delivery specialists.

Book a call →

SmartRoutes for furniture delivery, in one glance

Who it's for

Mid-to-large furniture retailers and hybrid manufacturers with:

  • Their own delivery fleet (fully or partially in-house).
  • 500–5,000+ home deliveries per month.
  • White-glove, 2-person deliveries and strict time windows.

What it does

SmartRoutes brings routing, driver app, proof of delivery and customer notifications into one platform that connects to your existing ERP/WMS/ecommerce stack.

What changes

  • Fewer failed and late deliveries.
  • Fewer "where is my order?" calls to customer service.
  • Less time spent rebuilding routes and firefighting.
  • Clear visibility of every delivery run, every day.

Our Furniture Brand Partners

British Homes Direct Castle Davitt Furniture DFI Beds Dreams Sofatime EZ Living Furniture EZ Living Interiors Laura James NCF Living Outdoor Living Sofa Style Whitestores

Ready to see how your operation stacks up?

Get my free benchmark